Privacy Policy

WordsSimply respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how it may be used or shared, and the choices available to you when you visit our website, create an account, purchase a membership or use our learning services.

By using WordsSimply, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the website, we may collect the following information:

• your name, email address and account details
• country, region or other information submitted during registration
• membership plan, purchase history and account activity
• support messages and other communications sent to us
• device type, browser type, IP address and operating system
• pages visited, login activity and general website usage information
• payment status and limited transaction details received from payment providers

We only collect information that is reasonably necessary to operate the platform, provide membership access, process transactions, respond to users and protect the website.

2. Payment Information

Payments may be processed through independent payment providers such as Razorpay, PayPal or other gateways displayed during checkout.

Your full debit-card, credit-card, bank-account or payment-instrument details are processed by the relevant payment provider and are not intended to be stored directly on WordsSimply’s servers. Razorpay’s merchant terms specifically prohibit merchants from storing card-related and payment-instrument data.

Payment providers may collect and process personal and financial information under their own privacy policies and legal obligations. For example, PayPal may share necessary transaction information with merchants, payment processors and fraud-prevention providers to complete and protect payments.

3. How We Use Your Information

We may use your information to:

• create and manage your account
• provide access to purchased membership content
• verify payments and maintain transaction records
• manage membership duration and account permissions
• provide customer support
• send essential account, payment, security or service-related notices
• improve website performance and user experience
• prevent fraud, misuse, unauthorised access and account sharing
• comply with applicable legal, accounting and regulatory requirements

We will not use your personal information for purposes that are materially unrelated to those described here without providing appropriate notice or obtaining consent where required.

4. Cookies and Similar Technologies

WordsSimply may use cookies and similar technologies to keep users logged in, remember preferences, maintain website security, understand website performance and support essential platform functions.

Some cookies are necessary for the website and membership system to operate. Optional analytics or marketing cookies, where used, may be controlled through the website’s cookie settings.

You may also control cookies through your browser settings. Disabling essential cookies may prevent certain website features from working correctly.

5. How Information May Be Shared

We do not sell or rent personal information to third parties for their independent marketing purposes.

Information may be shared only where reasonably necessary with trusted service providers that help us operate the platform, such as:

• website hosting providers
• membership and account-management systems
• payment gateways
• email and customer-support providers
• analytics, security and fraud-prevention services
• professional advisers or authorities where legally required

These providers may process information only for the services they perform and remain subject to their own legal and contractual responsibilities.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide membership access
• maintain account and transaction records
• respond to disputes or support requests
• prevent fraud or misuse
• meet tax, accounting and legal obligations

When information is no longer required, we may delete, anonymise or securely restrict access to it, subject to applicable laws.

Certain transaction and processing records may need to be retained even after an account is deleted. India’s notified DPDP Rules include minimum retention requirements for specified transaction and processing logs, subject to their phased commencement and other applicable laws.

7. Your Rights and Choices

Subject to applicable law, you may request to:

• access information associated with your account
• correct inaccurate or incomplete information
• update your account details
• withdraw consent where processing is based on consent
• request deletion of eligible personal information
• raise a complaint or question about how your information is handled

Withdrawal or deletion may not affect information that must be retained for legal, payment, security or record-keeping purposes. Where consent is used, the DPDP Act provides that withdrawing it should be reasonably as easy as giving it.

Requests may require identity verification before any account information is disclosed, corrected or deleted.

8. Children’s Privacy

Users who are below the minimum age required under applicable law should use WordsSimply only with the involvement and consent of a parent or legal guardian.

We do not knowingly collect personal information from children in circumstances where valid parental or guardian consent is legally required but has not been obtained.

9. Data Security

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, alteration, misuse, disclosure or loss.

However, no website, internet transmission or electronic storage system can guarantee absolute security. Users are responsible for keeping their passwords confidential and for notifying us promptly if they suspect unauthorised account access.

10. International Data Processing

Some hosting, payment, analytics or technical service providers may process information in countries other than the user’s country of residence.

Where applicable, we will rely on appropriate legal, contractual or organisational safeguards for such processing.

11. Third-Party Links and Services

WordsSimply may contain links to external websites or use services operated by third parties.

We are not responsible for the privacy practices, content or security of independent third-party services. Users should review the relevant third party’s privacy policy before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technologies, payment methods or legal obligations change.

The revised version will be published on this page with an updated “Last Updated” date. Where required, we may also provide additional notice through the website or registered email address.